These terms govern your use of the RenoFriend platform. Please read them carefully before creating an account.
By creating an account, purchasing a subscription, or using RenoFriend, you agree to these Terms and our Privacy Policy. You must be at least 18 years old. If you use RenoFriend for a company, you represent that you have authority to bind that company and that "you" includes the company.
You must provide accurate account, company, and client information, protect your credentials and secure links, and promptly update information that changes. Contact [email protected] if you suspect unauthorized use.
Scopes of Work, RoomPlan or LiDAR geometry, 3D models, measurements, quantities, material lists, pricing suggestions, photo assignments, and other generated outputs are editable drafts and may be incomplete or wrong. They are not architectural drawings, CAD, surveys, engineering, inspection, legal advice, code-compliance determinations, or safety advice. Conditions outside the camera or sensor view may be missed. You must field-verify and approve the final document and price.
RenoFriend may offer a monthly subscription for $89 per month with a one-month introductory free trial for eligible new subscribers, and an annual subscription for $699 paid in advance. The purchase screen displays the current price, billing period, included features, trial eligibility, and renewal terms before confirmation. Subscriptions renew automatically unless canceled through the billing provider before renewal.
Purchases made in the iOS app are billed by Apple and are managed, canceled, restored, and refunded under Apple's systems and rules. Purchases made on the web are billed through Stripe and managed through RenoFriend's web billing tools. Deleting your RenoFriend account does not cancel an Apple-managed subscription; cancel it in Apple Subscriptions to prevent renewal.
Promotional or design-partner access may provide a temporary or continuing no-charge entitlement. It is not a paid subscription or trial, may have separate written terms, and does not create a charge unless the user affirmatively purchases a plan.
For an eligible $699 annual purchase billed directly by RenoFriend through Stripe, you may request cancellation and a refund within 30 days of the initial purchase by contacting [email protected]. Renewals, previously refunded accounts, misuse, fraud, and purchases billed by Apple may be excluded to the extent permitted by law. Apple controls refund requests for Apple-billed purchases. Any feedback survey or optional call is voluntary and is not a condition of receiving an otherwise eligible refund.
The contractor controls a proposal's recipient, content, pricing, and terms. A signer who accepts represents that they reviewed the proposal, consent to electronic records and signatures, and have authority to accept it. RenoFriend stores an acceptance time, signature information, and a frozen proposal snapshot for the contractor's records, but does not independently verify the signer's identity or legal authority and is not a party or legal adviser. Contractors are responsible for providing the signer a copy and for creating a new proposal and acceptance when agreed terms change.
You retain ownership of the photos, video, audio, project information, documents, logos, and other content you provide. You grant RenoFriend a limited worldwide license to host, process, reproduce, modify for formatting or annotation, analyze, export, and share that content solely to operate and improve the service and fulfill your requests. Anyone with a live secure link may be able to access its included content. Third-party integrations and services have their own terms and privacy practices.
You may not violate law or another person's rights; submit content you lack authority to use; misrepresent output as independently verified by RenoFriend; bypass access controls or subscriptions; probe, scrape, overload, reverse engineer, or disrupt the service; distribute malware; or use RenoFriend to harm, deceive, harass, or discriminate.
We may change, suspend, or discontinue features and may suspend or terminate access for nonpayment, security risk, abuse, legal requirements, or a material breach. Network, sensor, storage, processor, and third-party failures may delay or interrupt capture, generation, exports, or notifications. Export important business records promptly. Account deletion is permanent, subject to limited legal, signed-record, billing, security, and backup retention described in the Privacy Policy.
RenoFriend's software, design, brand, and service content are owned by RenoFriend LLC or its licensors. Except for the limited right to use the service under these Terms, no RenoFriend intellectual-property rights are transferred.
To the fullest extent permitted by law, RenoFriend is provided "as is" and "as available" without warranties of accuracy, completeness, merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, project outcome, or legal enforceability. Some jurisdictions do not allow certain disclaimers, so some may not apply.
To the fullest extent permitted by law, RenoFriend LLC and its personnel will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, project delay, cost overruns, property damage, or business interruption arising from the service. RenoFriend's aggregate liability for a claim will not exceed the greater of the amount you paid RenoFriend for the service during the 12 months before the event giving rise to the claim or $100. Applicable law may limit these exclusions.
To the extent permitted by law, you will defend and indemnify RenoFriend LLC and its personnel from third-party claims and reasonable costs arising from your content, your construction or contracting services, your violation of law or these Terms, or your infringement of another person's rights.
These Terms are governed by Ohio law, without regard to conflict-of-law rules. Before filing a claim, each party will provide written notice and attempt good-faith informal resolution for 30 days. Unless applicable law requires otherwise, courts located in Franklin County, Ohio will have exclusive jurisdiction.
We may update these Terms and will provide notice of material changes as required. If a provision is unenforceable, the remaining provisions continue. You may not transfer these Terms without RenoFriend's consent; RenoFriend may transfer them as part of a merger, financing, reorganization, or sale.
Questions about these Terms: [email protected]